Answers to frequently asked questions (FAQ)

Please check whether you have selected the shops you want to subscribe to - you need to have the store(es) added to MY FAVORITES (heart symbol). It is also possible that there are no new leaflets of your favorite shop(s) available at the moment. Check your “spam” or "promotions", the leaflets and specials offers might be in those folders.

If you forget or lose your password, just click on "Forgotten password" (below the ” Log in with Facebook” icon). The e-mail for reseting your password will be sent to your e-mail. Check your e-mail for further instructions.

If you want to change your password, go to your account settings and click “Change Password”

No, it is not possible to change your email address. If you want to use a new e-mail address, it is necessary to create a new account again.

If you do not want to recieve any informations from any store anymore, you have two options:

• Search for a store, you don't want to receive any news, and click on the heart button (Remove from favorites)
• If you want to update your favourite list in bulk, you can do it in your account settings, when you are logged in to the “My Stores” section. Here you can remove a store from your favorites with a cross button.

If you delete a store from your favorites, we will no longer be able to send you newsletters from this store.

Kimbino is not responsible for the content of the leaflets and we do not have any further information on the products and discounts at our disposal. For more information, it is recommended that you visit the official webpage of the store.

No, it is not possible to purchase anything on our websites. Kimbino mainly serves as a browser of the latest leaflets from different stores, as an inspiration before doing your shopping and as a tool for following the latest discounts of the shops.

No, Kimbino is not responsible for the printing and the distribution of leaflets. This service is provided by individual stores themselves. Kimbino tries to protect the environment and therefore provides a greener, faster and more comfortable way of browsing leaflets - online leaflets available at any time and anywhere.

Yes, on the wbsite click on "City button", select your city and then you will see all leaflets from your location.

If desired city can not be selectet, please try to choose some nearest bigger city.

It is possible, there are not leaflets currently available for selected city or the selected store is not located in the city.

Please check the region settings in your Google account. If Kimbino app is not allowed in the country you entered when creating your Google account, it may limit your access to the installation, regardless of the country you're currently staying in.